Coaching Outcomes
Data supports the effectiveness of coaching.
A survey of Fortune 1000 US companies using coaching for senior executives reported a number of positive results from coaching.
Outcomes for executives using coaching:
- Return on investment (ROI) per executive was an average of $100k — six times the cost of coaching over six to 12 month.
- 61% experienced higher job satisfaction.
- 44% developed greater commitment to the organization.
- 28% improved quantifiable personal performance between $500k and $1m.
- Coaching programmes have achieved between 500% - 700% return on investment.
- 77% significantly better working relationships with direct reports.
- 71% enhanced working relationship with the boss.
- 63% improved teamwork.
- 52% more effective conflict resolution.
- 37% closer client relationships.
Source: Fortune Magazine and ICF research
In addition to better company strategies, coaching also leads to positive outcomes for teams.
Coaching outcomes for teams using coaching:
- increased team productivity
- increased satisfaction at work
- fresh perspectives on personal challenges,
- enhanced decision-making skills,
- greater interpersonal effectiveness, and
- increased confidence.
The International Coaching Federation recently commissioned PriceWaterhouseCoopers to perform a Global Coaching Client Study. Here are some highlights of that report, showing the outcomes of coaching experiences.
Increased Productivity
Professional coaching unlocks the potential of teams and individuals and, therefore, unlocks latent sources of productivity.
Positive People
It builds the self-confidence of employees to face challenges so they can meet organizational demands.
Return on Investment
Coaching generates learning and clarity for forward action with a commitment to measurable outcomes. The vast majority of companies (86%) say they at least made their investment back.
Satisfied Clients
Virtually all companies and individuals who hire an ICF-certified coach are satisfied. However the vast majority of ICF coaches are only accredited to the Associate level. South East Coaching uses only ICF coaches with the much more advanced, Professional (PCC) certification.
Source: All images and data on this page came from Fortune Magazine and the ICF Global Coaching Client Study, which was commissioned by the ICF, but conducted independently by PricewaterhouseCoopers.